— 1 —
These materials are provided by Barvikha Hotel & Spa and may be used for informational purposes
only. By using this site, you agree to these terms.
1. Privacy & confidentiality policy
Barvikha Hotel & Spa takes the issue of safeguarding your privacy very seriously.
We use your personal information in order to fulfil our commitment to provide unique guest
service experience. As part of this obligation, we defend the privacy of the personal information
that we receive.
As one of our guests, you understand and agree that we collect, use and disclose your personal
information in accordance with this Privacy and confidentiality policy.
The term “personal information” in this policy refers to information which does or is capable
of identifying you as an individual. The types of personal information can include: your name,
address, age, gender, home contact details, date of birth, credit card details.
Major part of the personal information that we process is the information that you or someone
acting on your behalf knowingly provides to us. When you agree to this Policy you are granting
your express and written consent to the processing of any personal information that you provide
to Barvikha Hotel & Spa.
1.1 The purpose of collecting personal information
Personal Information is collected to assist us in making your reservation and providing the
services you request at Barvikha Hotel & Spa, to ensure we meet your needs while you are staying
with us and/or to allow us to contact you in relation to matters that arise from your stay with us.
We may use the personal information to send you information about Barvikha Hotel & Spa and
to advice you of promotions or other offers, that may be of interest to you. If you do not want
to receive information from Barvikha Hotel & Spa you may indicate this in your registration card
when you stay with us or you may send an e-mail to: email@example.com
1.2 Use of Personal Information
Barvikha Hotel & Spa is processing your Personal Information namely produces any action
(operation) or set of actions (operations) performed with the use of automation or without the
use of such means with personal information, including data collection, recording, classification,
accumulation, storage, refinement (update, change), extraction, use, transfer (distribution,
providing access), depersonalization, blocking, deletion, destruction of personal data. These
actions are carried out only for the purposes described in the previous section.
— 2 —
1.3 Disclosure of personal information
In accordance with the current legislation of the Russian Federation, received Personal
Information may be disclosed only in the cases expressly provided by law, for example, at the
request of the authorized state bodies.
1.4 Usage information
When you visit our website, we collect usage information (i.e., the Internet Protocol address
automatically assigned to your computer each time you browse the Internet, the date and time
of your visit, the type of Internet browser you use and the URL of any other website that referred
you to our website, and the pages you access and the amount of time you spend on each page),
but that information is not linked to you as an individual. We use this information to evaluate
and improve the features, guest experience and functionality of our websites.
1.5 Cookie technology
We use “cookie technology” on our website to allow us to evaluate and improve the functionality
of our website. Cookies by themselves cannot be used to reveal your identity. They identify your
browser, but not you, to our servers when you visit our website. If you do not want to accept
cookies, you can block them by adjusting the settings on your Internet browser. However,
if you block them, you will not be able to use all of the features of our websites, including the
customization features associated with creating a user profile. Once you have visited our web site
and accepted our cookie, your ID number is automatically assigned to your computer whenever
you visit our web site. Despite the fact that you remain anonymous until you enter personal
information in the web site, the ID number allows us to log your session to be able to assist you,
when you need some individualized service or support. Once you enter personal information
on the web site, we associate your ID number with your contact information so we can recognize
you on a future visit. We also use it to keep track of information that appears to be of particular
interest to you.
1.6 Reservation on the website
If you decide that you would like to make a reservation at Barvikha Hotel & Spa, you will be linked
to our reservation service site. Confidentiality of your personal information is guaranteed
by Barvikha Hotel & Spa and HRS company.
Visitors to www.barvikhahotel.com who elect to make reservations online will be required
to complete a reservation profile the first time they make a reservation. When you create
a reservation profile you will be asked to provide specific Personal Information, including your
name, address and contact information, as well as certain guarantee and deposit information
to secure your reservation, such as your credit card number. Transmittal of your Personal
Information will constitute your acknowledgment and agreement to the terms and conditions.
Your credit card number will be verified using a checking sequence, but we do not authorize any
payments at this point. Once your reservation is confirmed, it will be sent to Barvikha Hotel & Spa.
— 3 —
Due to the personal nature of the information you give when making a reservation through our
web site, the reservation system is secure, such that your credit card number is protected with
sophisticated encryption technology available and is transmitted on a private network.
1.7 Minor children
Our website does not sell products or services to children and we do not knowingly solicit
or collect personal information from children. If you are under the age of 18, you may only use
our website with the involvement of a parent or guardian.
You may always choose what personal information (if any) you wish to provide to us. However,
if you choose not to provide certain details, some of your experiences with us may be affected
(for example, we cannot make a reservation without a name). If you provide us with your contact
details (e.g., postal address, email address, telephone number or fax number), we may contact
you to let you know about the products, services, promotions and events offered that we think
you may be interested in. We may also ask you to indicate how you would like to receive any
offers, marketing and promotional information (i.e., via email or regular mail) and whether you
would be willing to participate in surveys. Once you have indicated your preferences, you can
always change them.
We will abide by any request from you not to send you direct marketing materials. When such
a request is received, your contact details will be “suppressed” rather than deleted. This will ensure
that your request is recorded and retained unless you provide a later consent that overrides it.
1.9 Access to personal information
We understand that you may want to know what personal information we hold about you. We are
happy to assist you with your request. To protect your personal information, however, we require
that you prove your identity to us at the time your request is made. You can make a request
to the CIS Leader at Barvikha Hotel & Spa or to the Guest relations manager as set out below.
When you make a request in person, we will require you to produce a passport and you will
be asked to sign a request form. You can also make a request by other means, via fax or email. Any
correspondence or application may be kept and added to your personal information. Barvikha
Hotel & Spa reserves the right to decline access to your personal information under certain
circumstances. If your Personal Information will not be disclosed, you will be provided with the
reasons for this non-disclosure.
2. Legal notice
2.1 Trademark notice
This Web site contains the Barvikha Hotel & Spa and other valuable trademarks. These trademarks
and related proprietary property are protected from copying and simulation under national and
international laws and may not be reproduced, copied or otherwise used without the express
prior written permission of Barvikha Hotel & Spa. Other trademarks not owned by Barvikha
— 4 —
Hotel & Spa and referenced on this Web site are the property of their respective owners and also
may not be used without the express prior written permission of the owner.
2.2 Copyright notice
The information, text, graphics, images, sounds, links and all other software and information
published or otherwise contained on this site are owned by, or licensed to, Barvikha Hotel & Spa,
except as specifically provided herein, may not be copied, distributed, displayed, reproduced
or transmitted in any form or by any means, electronic, mechanical, photocopying, recording,
or otherwise, without the prior written permission of Barvikha Hotel & Spa.
Please use Internet E-Mail only to send us non-confidential notes. Do not include confidential
personal or private information. For your protection, our responses will not include any
confidential information. Please do not use Internet E-Mail to send us transaction instructions.
Customers who choose to send Internet E-Mail messages to Barvikha Hotel & Spa that contain
confidential, private or personal information do so entirely at their own risk.
Changes to these Terms and Conditions
These Terms and Conditions may be changed. To assist you, these Terms and Conditions have
an effective date set out at the end of this document.
Effective Date April 2014